BUUMBA CHIMBULU writes
UNIFI, previously known as Unity Finance, has committed to unlocking financial possibilities for customers through products and services.
Company Chief Executive Officer, Emil Paul, says Unifi was committed to unlocking financial possibilities for customers through products and services which were tailored to their needs.
Mr Paul said Unifi had continued to introduce convenient and easier methods of accessing finance for their clients.
He explained that the company had introduced a campaign called the “Excuse My Loan” competition which was one of the ways they were making life easy for clients.
“Unifi is committed to unlocking financial possibilities for customers through our products and services which are tailored to their needs.
“The Excuse My Loan campaign is a way to give back to Unifi clients and to show our appreciation by easing their financial stress, especially in 2020, which has been a financially challenging year for most people,” he said.
He said the campaign, which was first introduced in 2019 when they were known as Unity Finance, offered clients the chance to have their loans forgiven live on radio.
“Excuse My Loan 2020 ran in two phases, in February to April and again from September to November.
“The popular competition was featured on top radio stations nationwide and led to a total amount of over K600,000 in Unifi loans excused,” Mr Paul said.
He said the success of the Excuse My Loan campaign was an indication of the growing customer base of Unifi, as the records showed that customer participation in the campaign was noted in eight provinces of the country.
Unifi, Mr Paul said, would continue the Excuse My Loan campaign in 2021 to amplify their commitment to making life easier for clients.
He said Unifi was also dedicated to improving accessibility of financial services with facilities such as their mobile app.
“Unifi has been providing financial services since 2006 and now has 26 branches across Zambia. Operated on the value of simplicity, Unifi has continued to introduce convenient and easier methods of accessing finance for their clients,” Mr Paul said.